These Terms govern your use of johnkahldpt.com, aclrx.com, related landing pages and funnels, and all programs, courses, coaching, and content offered by John Kahl Mentorship and Consulting, LLC d/b/a ACLRx ("we," "us," "Company"). By using the Site, submitting a form, booking a call, or purchasing, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site or our services.
You must be at least 18 and able to form a binding contract. We accept clients under 18 only where a parent or legal guardian completes intake, attends the assessment call, signs the waiver, and supervises participation — and by doing so that parent or guardian accepts these Terms on the minor's behalf and personally.
Our programs provide general fitness, rehabilitation education, and coaching. They are not medical advice, diagnosis, treatment, or physical therapy, and do not create a practitioner-patient, physician-patient, or physical therapist-patient relationship, regardless of the credentials held by us or our team. We do not evaluate, diagnose, or treat any condition, do not replace care from your surgeon, physician, or treating therapist, and are not responsible for decisions you make based on our content. Always follow your treating providers' instructions, and seek immediate medical attention for any emergency, new or worsening pain, swelling, instability, or other symptom.
You represent that you have obtained clearance from your physician or surgeon before beginning any program and that you have disclosed all relevant conditions accurately. Exercise and rehabilitation activity carries inherent risk, including re-injury, graft failure, muscle or joint injury, cardiac events, and, in rare cases, serious injury or death. You knowingly and voluntarily assume all such risks. To the fullest extent permitted by law, you release, waive, and discharge Company, its owners, employees, coaches, and contractors from all claims arising from your participation, and agree to stop and consult a professional if symptoms arise.
Prices, program length, and inclusions are those stated at checkout or in your enrollment agreement. You authorize us and our processor to charge your payment method for the full purchase price, including any installment or recurring payments, until paid in full, and you remain liable for the entire balance even if you stop participating. Payment plans are commitments, not subscriptions, unless expressly stated. Except where required by law, all sales are final and non-refundable, and we offer no results guarantee. Missed or unused sessions are not refundable. Monthly memberships continue until you cancel by email at least seven (7) days before the next renewal date; cancellation ends future billing only, and partial months are not refunded. You agree to contact us before initiating any chargeback, and agree that filing a chargeback for services delivered is a breach of these Terms for which we may pursue the balance plus fees and costs.
Individual results vary and depend on your injury, surgical history, adherence, effort, and factors outside our control. We make no guarantee of any specific outcome, recovery timeline, return to sport, or other result. Testimonials, case studies, reviews, and before-and-after content reflect the individual experiences of particular people and are not typical, promised, or guaranteed.
All Site content and program materials — videos, protocols, programming, assessments, worksheets, copy, images, and trademarks — are owned by Company and protected by law. On payment you receive a limited, revocable, non-exclusive, non-transferable license to access the purchased materials for your own personal, non-commercial use for the access period stated. You may not share, resell, sublicense, distribute, publish, record, screenshot, screen-share, scrape, or use the materials to train any artificial-intelligence model, and may not share login credentials; doing so terminates your license without refund and may support claims for damages and injunctive relief.
You represent that you have the right to submit what you submit. By submitting testimonials, reviews, photos, videos, messages, or results, you grant Company a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, edit, and display them, with your first name and likeness, in marketing across any medium, without further approval or compensation, unless you withdraw permission in writing for future use. Feedback and suggestions may be used freely without obligation.
You agree not to misuse the Site or our programs, harass or disparage other participants or staff, violate law, or impersonate anyone. We may suspend or terminate your access at any time for breach, non-payment, abusive conduct, or safety concerns, without refund. Sections 2 through 15 survive termination.
By providing your email or phone number you consent to service and marketing communications, including automated calls and texts, as described in our Privacy Policy and Messaging Terms. Reply STOP to opt out; message and data rates may apply.
We use third-party platforms for payments, scheduling, video, and program delivery. Your use of them is governed by their terms; we are not responsible for their availability, acts, or omissions.
THE SITE, CONTENT, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY AND ITS OWNERS, EMPLOYEES, COACHES, AND CONTRACTORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, OR PERSONAL INJURY, ARISING FROM THE SITE OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow these limits, so parts may not apply to you.
You will indemnify, defend, and hold harmless Company and its owners, employees, coaches, and contractors from any claim, loss, liability, or expense, including reasonable attorneys' fees, arising from your use of the Site or services, your breach of these Terms, your content, or your violation of law or third-party rights.
Before filing any claim, you agree to email us a written description and negotiate in good faith for thirty (30) days. Any dispute not resolved will be settled by final, binding, individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules in Suffolk County, New York, or by video.
YOU AND COMPANY WAIVE TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
Either party may bring an individual claim in small-claims court, and either may seek injunctive relief in court to protect intellectual property or confidential information. You may opt out of arbitration by emailing us within thirty (30) days of first accepting these Terms. Any claim must be brought within one (1) year after it arises or it is permanently barred.
These Terms are governed by New York law without regard to conflict-of-law rules, and, where arbitration does not apply, the state and federal courts in Suffolk County, New York, have exclusive jurisdiction. We may modify these Terms at any time by posting an updated version; continued use constitutes acceptance. If any provision is unenforceable, it will be reformed to the minimum extent necessary and the rest remains in force. These Terms, the Privacy Policy, the Messaging Terms, and any enrollment agreement are the entire agreement between us; in a conflict, a signed enrollment agreement controls. We may assign these Terms; you may not. Our failure to enforce any provision is not a waiver.
John Kahl Mentorship and Consulting, LLC d/b/a ACLRx
4 Keystone Court, Centereach, NY 11720